Great Bay Motorcycles places customer service
at the very top of our priority list. We are dedicated motorcycle
enthusiasts, and our goal is that all of our customers are riding
machines that we help them keep in top running condition. The
service department at Great Bay is unique because we provide
cutting edge service exclusively on the modern Hinckley Triumph
and Ducati motorcycles. This specialization allows us to be true experts
in our field.
We have a complete full service shop that includes
everything required to properly service, enhance, modify,
and upgrade motorcycles. We have polishing facilities, a large
blast cabinet, grinders, mechanical press, motorcycle specific
tire machine, Snap-On computerized tire balancer machine,
and a huge assortment of both standard and custom tools.
As one of the premiere Triumph and Ducati dealerships in
the country, we can assure customers that bikes setup and
serviced regularly at Great Bay will be in absolutely the
best possible running condition. We know that we put serious
emphasis on the details of every new bike setup, and that
this attention means the bikes that we deliver perform perfectly.
The motorcycles that we sell are delivered setup correctly
and they are clean. You won't find factory QC marks everywhere
you look on our bikes because we take the time to clean them
off.
After setup, customers can be confident that
we fully complete every recommended service step at each specified
interval, and our technicians pride themselves on the thoroughness
of their approach to these procedures. If a customer does
have a problem of any kind with his machine we place them
on the top of our priority list, and get their machines into
the next available bay. We willingly perform any Triumph warranty
work, and accept and service customers who have purchased
their machines at other dealerships (although we can't figure
out why anyone would buy a Triumph or Ducati anywhere else.)
We learned quickly that Triumph fuel injected
models are best set up using an exhaust gas analyzer. We always
set these gas levels after any service involving a new tune,
new muffler or exhaust, or any other performance work. Our
customers know that fuel injected bikes serviced at Great
Bay run well because we know how to work on them. In fact,
our exhaust gas analysis procedure is now recommended by Triumph
as standard on 2001 and earlier fuel injected models.
So when you need new tires, a 12k service,
or roadside assistance we can help. Do not hesitate to contact
us if we can be of service.
Loaner Bike Program. New this year at
Great Bay
Motorcycles. If you are a GBMC customer and coming in for a
while you wait
service (like a break-in service) we are happy to send you out
on one of our
loaner Triumph Bonnevilles so you can enjoy the time on one of
our bikes. We
will make every effort to provide you a loaner, but please
vehicles are
limited.